Skip to content
Features Product Flows Pricing Integrations Technicians
Sign in Client area Português Request a demo

FEATURES

Everything Rigg does, area by area.

From the first request to closing the job: what each area does and how it connects to the others, with the same data from the quote to the invoice.

Sales and quotes

From the request to the confirmed order, with availability on every line and margins protected.

  • Opportunities and orders

    Requests, opportunities, quotes and orders in one record, with statuses, owner, tasks and the client's history.

  • Quotes with real availability

    Every line shows what is free on the job's dates, from preparation to return. A shortage shows up before the quote reaches the client.

  • Prices, discounts and approvals

    Price lists and daily and weekly rules, discounts with limits, and an approval when the margin drops below the minimum or stock is overbooked.

  • Packages

    Equipment sets with mandatory, optional or recommended components, priced inside the package or charged separately.

  • Crew on the quote

    The crew comes in by competence, with the day rate for the client and the cost for the company, from set-up to return or only on the days each person goes.

  • Accessory and compatibility assistant

    When a product is added, it suggests cables, mounts and accessories and warns when a connection or a mount does not fit the rest of the kit.

  • Production templates

    A typical job with phases, equipment, crew positions, tasks and documents, to start a new job in seconds.

  • Changes after confirmation

    Each change shows its price impact, goes to the client for approval by link, and the accepted version is kept.

  • Prices in the table and rounding

    The unit price is typed straight in the quote table, and the subtotal can be rounded up to the euro on a line of its own that goes to the document and the invoice.

  • Company documents

    Quote, order confirmation and picking list as PDF, with the company's texts, colours and columns.

  • Client workspace

    Clients follow their requests and approve quotes online, with no PDFs going back and forth by e-mail.

  • Online catalogue

    A public page with the equipment you choose, where clients pick dates and ask for a quote. The request reaches sales ready to convert.

Planning and availability

The booking covers the whole job — preparation, transport, set-up, show, strike and return — not just the event hours.

  • Operational window by phases

    The job's phases set the dates booked, with the safety buffer and the warehouse turnaround already taken out.

  • Planning by product and store

    What is free day by day, per product and per store, with shortages highlighted and every figure explained.

  • Shortages solved on the job

    Swap for an alternative, sub-rent, ask suppliers for a quote or ask a partner, without leaving the order.

  • Substitution by equivalents

    When a product is short or a unit breaks, it proposes equivalents by technical characteristics, availability and cost.

  • Technical calculations

    The power the equipment draws against what the venue has, LED wall layouts and resolution, and projection distances, from the equipment chosen.

  • Connection and patch plan

    Which output of which device goes to which input, for video, audio, network and DMX, on the equipment booked and the assets allocated, with cable labels and warnings for ports used twice, too few cables and overlapping DMX addresses.

  • Network and IPs per event

    Networks with VLAN, subnet, gateway and DHCP, and the IP, hostname and MAC of each device, given one by one or in a row, with warnings for repeated IPs, names and MACs, addresses outside the subnet or inside DHCP and duplicate VLANs.

  • Configuration files

    Companion, ATEM, Resolume, sound and lighting desk, LED processor and media server projects per job, with every version, the one approved for the show and the right copy on the crew link.

  • Event labels

    Cable, rack and box labels with destination, room, purpose and a QR code for the job sheet, made from the patch plan and what the warehouse allocated, on a roll or A4 sheet.

  • Firmware and software

    Versions installed on each asset, with their history, and a warning when units of the same product or devices of the same system run different versions.

  • Readiness panel

    For every confirmed job, what still stops it from leaving: equipment, crew, transport, paperwork and tasks, with what to do about each.

  • Calendars subscribed from outside

    What is booked — by phase, by person or by vehicle — shows up in Google Calendar, Outlook, Apple Calendar or anything that speaks CalDAV, on a read-only address that can be swapped in a second.

  • Rigg network

    Share availability with partner companies that use Rigg and sub-rent from each other. A secure access code connects two companies at once.

Warehouse

Preparation, dispatch and returns by scanning, with the state of every item in view and nothing forgotten on the way back.

  • Warehouse queue

    Preparing, ready, out, due back and problems, with deadlines and delays per job and per store.

  • Scanning on the phone

    QR codes and barcodes with the camera or a USB scanner. It works with no connection and catches up when the network is back, with the state always visible.

  • Bulk RFID reading

    Dozens of tags read at once while preparing or checking in, and tags paired with assets on the spot.

  • Signed dispatch

    The dispatch note records who takes the equipment, with a signature, and what was left behind.

  • Returns and problems

    Every item comes back fine, damaged or missing. Damaged kit goes to quarantine with a photo and the problem stays on record until it is resolved.

  • Damage and loss

    Before and after photos linked to the asset, the damage assessed, a repair quote and the charge to the client, who accepts or disputes it by link.

  • Checklists by role and phase

    Preparation, loading, set-up, show and strike lists, with photos and a person responsible, on the technician's phone too.

  • Direct handovers between jobs

    Equipment that goes from one job straight to the next without coming back to the warehouse: planned with who hands over and who receives, counted once in availability and signed for.

  • Stock counts and transfers

    Stock counts and transfers between stores, with every movement recorded.

Inventory

The catalogue that sells is the one the warehouse prepares: products, assets, cases and stock in one place.

  • Products and serialised assets

    Products with a technical sheet, and assets with serial number, state, value, warranty and movement history.

  • Kits and cases

    Assets inside cases, and cases inside cases, with the contents following every movement.

  • Bulk stock

    Products without serial numbers, with stock per store and a movement ledger that is never rewritten.

  • QR labels

    Labels to print per product, asset or case, ready to scan in the warehouse.

  • Connections and mounts

    Each product states the connections and mounts it has and needs, so the assistant can check compatibility.

  • Import from other platforms

    Upload the whole export from the online management platform you use today — Current RMS, Rentman and others: products, assets, stock and contacts are recognised and imported in one go, with a dry run before anything is saved.

Crew and vehicles

Who goes, with which competence, on which days and in which vehicle — with the real cost on the job.

  • Profiles and competences

    In-house technicians and freelancers with competences, a day rate for the client and a cost for the company.

  • Certifications with expiry

    Certificates and training with expiry dates, warnings before they lapse and the requirements of each competence.

  • People and vehicle schedule

    Who and which vehicle is busy each day, with clashes visible before confirming.

  • Answers by link

    Technicians accept or decline the job from the e-mail, with no account, and the job's crew updates.

  • Hours and expenses

    Technicians record hours and expenses through their link, pay rules work out the extras and approval updates the real cost.

  • Freelancer invoices

    Freelancers send their invoice from the hours link; the office compares it with the agreed amount, approves it or sends it back, and marks it paid.

  • Delivery and collection routes

    One day per vehicle with the jobs' stops. The driver navigates, calls the contact and collects a signature and photos on the phone.

  • Travel and accommodation

    Flights, trains, cars, hotels and allowances per job, with a cost forecast and the itinerary sent to each person.

  • Technician network

    Technicians publish a profile with CV, functions (with experience and rates), competences and certificates; companies search by function, competence, level and region and talk to them directly.

Production

The jobs, what is left to do and the show itself, shared by the people producing it.

  • Projects

    Several jobs in one project, with the equipment consolidated and the crew and costs in view.

  • Show rundown

    A collaborative real-time rundown with cues per department, times and live states, and a read-only link for the crew.

  • Job tasks and attachments

    Tasks with a deadline and an owner, and documents with who may see them — internal, crew or client.

  • Open positions

    Crew positions go on the quote before there are names and stay open until someone is chosen.

  • Venue technical sheets

    Loading in, doors, lifts, power, network, contacts and photos of each venue, shown on the job and on the phones of its technicians.

  • Job communication

    Conversations, decisions and attachments on each job, kept apart between the company, the client and the crew, who answer from their link or in the client workspace.

Maintenance

Equipment that is not right does not leave: it stays blocked until it is repaired and tested.

  • Work orders

    Faults with parts, labour, external costs and tests before the asset goes back into service.

  • Preventive plans

    By days, operating hours or days of use, with the work order raised before it falls due.

  • Quarantine and blocking

    An asset in quarantine or maintenance leaves availability until it is released by someone allowed to do it.

Purchasing and sub-rental

What is missing is bought or hired from the job itself, and the cost goes into the margin.

  • Requests for quotation

    The same request to several suppliers, with the answers side by side.

  • Supplier orders

    Purchases and sub-rentals tied to the job's cost, received in the warehouse.

  • Sub-rental between partners

    Ask a Rigg network partner for equipment: the request reaches the partner and the order is ready on your side.

Finance

The invoice comes from the job, with the same lines, discounts and VAT the client accepted.

  • Invoices from the job

    The draft is prepared from the order and reviewed before it is issued.

  • Issued in your certified program

    Invoices are issued through TOConline, Moloni, InvoiceXpress or Cegid Vendus, connected in Integrations. Rigg does not issue invoices by itself.

  • Receivables and what is left to invoice

    Open and overdue invoices, the jobs still to invoice and what was invoiced this month.

Reports

The figures behind purchasing, pricing and crew decisions, from what really happened.

  • Ready-made reports

    Equipment utilisation, profitability per job, pipeline, revenue by client, sub-rental versus buying and more, with CSV export.

  • Scheduled e-mails

    Reports sent by e-mail as often as you choose, only to people who may see them.

  • Report builder

    Your own reports built from Rigg's sources, kept private or shared with the team.

Platform and security

Everyone sees and does what their role allows, and every sensitive action is recorded.

  • Role dashboard and global search

    What needs attention today for each role, and any record one keyboard shortcut away.

  • Roles and permissions

    Ready-made roles for sales, warehouse, production and finance, with permissions per store.

  • Two-step sign-in and audit

    MFA for accounts and an audit log of every sensitive action, with export.

  • Automations with Zapier, n8n and webhooks

    What happens in Rigg goes out to the address the company chooses, signed so the receiver can prove it came from here, with a record of every attempt and the answer it got.

  • Custom fields

    Your own fields on organisations, contacts, venues, products, assets, orders and projects.

  • Several stores and warehouses

    Stock, assets, crew and permissions per store, with transfers between them.

  • Installs like an app

    Rigg installs on the computer and the phone, and scanning keeps working with no connection.

  • Protected data (GDPR)

    Personal data exported and anonymised on request, with permissions of their own for who may do it.

Data protection

Each company's data is kept apart, encrypted where it is stored and only reaches people allowed to see it.

  • Files encrypted at rest

    Documents, photos, PDFs and attachments are stored encrypted (XChaCha20-Poly1305), each file with its own key, and are only read through the application.

  • Sensitive data encrypted in the database

    Notes about clients and people, crew evaluations and emergency contacts, incidents and messages are encrypted in the database itself, with a key per field.

  • Credentials and second factors encrypted

    Integration credentials (invoicing, cloud storage, payments) and two-step verification secrets are stored encrypted and never go back to the browser.

  • Each company only sees its own data

    Queries run in the company's context and the database prevents a record from pointing to another company's data.

  • Passwords with Argon2id

    Passwords are never stored, only an Argon2id hash. Failed attempts lock access from where they come from, without keeping the owner out.

  • Two-step verification done properly

    Wrong codes counted per person and paused automatically, 80-bit recovery codes and a renewed session once the second factor is confirmed.

  • HTTPS only

    Everything goes over HTTPS with HSTS, with secure session cookies bound to the domain and protection against forged requests (CSRF).

  • Support access only with your PIN

    The Rigg team only enters your account with a PIN your company gives (valid for 15 minutes and once), for the time and with the reach you choose — look only, or look and change — and everything is recorded.

  • Chained audit log

    Every sensitive action is recorded in a chain of hashes checked every day.

  • Protection status in view

    In the settings, owners see how many files are encrypted, whether the key was verified and who uses two-step verification.

See it with your inventory.

In the demo we import your catalogue and run a real job. 45 minutes, no commitment.

Request a demo See pricing